How To Articles
How do I sign up for Facebook Business Manager?
Business Manager is free to use. To start, first make sure that you have a personal Facebook account to confirm your identity. Next, sign up for Business Manager: Go to business.facebook.com. Click Create account. Enter a name for your business, ...
Verify your business in Facebook Business Manager
You can start the business verification process in Business Manager by going to Security Centre. In Security Centre, you can see your business verification status. You may also be required to start business verification in the app dashboard if your ...
What is the max numbers of template message submission?
WhatsApp allows up to 250 (approved) templates per account. If your account received an error stating that it could not generate any more templates, you might try deleting some previous approved template messages in order to create more.
What is the difference between template message and session message?
Customer Support Message/Session Message is the message that is sent when a customer starts a message first. The session is valid till 24 hours from the customer's last message sent time If a customer does not start a message and a business sends a ...
How to get Opt-in for WhatsApp Messaging?
Before delivering WhatsApp Notifications to users, WhatsApp recommended that you gather their opt-in. Collect opt-ins wherever it is most convenient for your consumers. EXAMPLE METHODS In a WhatsApp thread Missed call On your website SMS short code ...
What are rules for template formatting ?
Text-based exclusively, including letters, figures, and special characters, emoticons, and WhatsApp-specific formatting (see formatting table below) There can't be more than 1024 characters. Template Name The name of a WhatsApp message template can ...
What are the steps to get Facebook Business Verification?
Pre-requisites: You must have valid business documents for business verification. To find the list of applicable documents, please visit this ...
What if the 'Start Verification' button is greyed?
* To find your Facebook BMID, please refer to this article. What would you do if the start verification button is greyed out on your Facebook Business Manager? To apply for WhatsApp Business API, it is a must to have your Facebook Business Account ...
Where to find the Facebook Business Manager ID?
Your business ID corresponds to your Business Manager with Facebook. It is a 16-digit number that uniquely identifies your business with Facebook Steps to find your business ID: Go to Business Settings. Click Business Info. Below Business Manager ...
What documents are required for Facebook Business Verification?
You'll need to provide one of the following documents to verify your Business Organizations. If you're a registered business or organization, please provide one of the following: Government-issued company or corporate registration. Company tax ...
Steps to use phone number that has been registered with Whatsapp Business before.
To apply for WhatsApp API Verification, you must use a number that does not have an account on any WhatsApp apps. You can use a phone number that is already registered in the Android, iPhone, or Business application versions of WhatsApp. However, to ...